What to expect from us
When you contact us
Our telephone is answered by one of our experienced receptionists who will answer any questions you may have, and offer you an appointment to suit you.
Before your first appointment we will ask you to complete a new patient questionnaire telling us about your dental needs so that we can provide you with the best care as safely as possible and tailored to your individual needs and concerns.
At your first dentist appointment
Your dentist will talk with you in detail to find out what you would like us to do for you. Then we will make a thorough examination of your teeth, gums, soft tissue, jaw joints, and occlusion (bite). We will normally take X-rays as these show what can’t be seen directly – those areas between, inside and underneath your teeth, gums, and the bone supporting your teeth - and are often essential for diagnosing the causes of pain or discomfort. We will talk to you about, and explain, treatment options. We will be likely to recommend that you see one of our Dental Hygienists or Dental Health Educators about your oral and dental health.
At your first hygienist appointment
Find out more about Gum Disease
Our hygienists are registered and experienced dental care professionals who have the responsibility of helping you keep your mouth in the best possible state of health. The gums and bone around your teeth are their foundations, and preventing and treating periodontal (gum) disease is of prime importance for a healthy, pain free mouth throughout life.
Your hygienist will carry out a thorough investigation of your gums to identify any areas where you may have, or could develop, gum disease. She will explain exactly what she finds and involve you in discovering the best ways for you to remove the damaging plaque from all the nooks and crannies where it collects, by toothbrushing, flossing, and other techniques.
She will carry out any necessary professional cleaning. If you have gum disease which is more advanced, then more than one visit may be necessary.
